BANTERAS (Biro Aduan dan Bantesan Ceti Haram) is a complaint and victim support platform under Panji Malaysia for reporting illegal moneylenders in Malaysia.

Is my complaint anonymous?

Yes. You may submit your complaint anonymously. Your identity will never be shared without your explicit consent.

How long does it take to get a response?

BANTERAS aims to respond to all complaints within 48 hours of submission.

What is an illegal moneylender (ceti haram)?

An illegal moneylender operates without a licence from the Registrar of Moneylenders under the Moneylenders Act 1951 and often uses threats and harassment to collect payments.

MY / 2026 / ACTIVE

Panji Malaysia Initiative

Fight Back Against Illegal Moneylenders

BANTERAS is your frontline platform to report loan sharks, track your case, and get the support you deserve, safely and anonymously.

Submit a Report Track My Case

Anonymous option available

Encrypted & confidential

48hr response time

Live System BANTERAS/SYS

2,847

Cases Handled

94%

Resolution Rate

<48j

Avg. Response

States Covered

WhatsApp Hotline

+60 16-558 8300

9am – 10pm Daily

2,847

Cases Handled

94%

Resolution Rate

<48 Jam

Avg. Response

States Covered

How It Works

Report in 3 Simple Steps

Your Details

Provide your contact details. You may choose to remain anonymous — we will not share your identity without consent.

Incident Details

Describe the lender, location, and what happened. Attach any proof you have — screenshots, photos, documents.

Track & Resolve

You will receive a unique reference number. Use it to monitor your case status at any time.

Start Your Report

Latest Updates

News & Activities

View all

activity 10 Ogos 2026

Operasi Pemantauan Ceti Haram Selangor

Pasukan BANTERAS menjalankan operasi bersama PDRM di 12 kawasan Klang Valley.

news 05 Ogos 2026

Mangsa Ceti Haram Perlu Tahu Hak Mereka

Panduan lengkap tentang langkah yang perlu diambil sekiranya anda menjadi mangsa.

announcement 01 Ogos 2026

BANTERAS Kini Beroperasi di 13 Negeri

Pengembangan liputan kami membolehkan lebih ramai rakyat mendapat bantuan.

Panji Malaysia

Video Updates

Banteras Ceti Haram · Facebook Ikuti →

Buka Facebook BANTERAS

Know Your Rights

Learn to recognise the warning signs of illegal moneylending and protect yourself and your family.

Learn More Submit a Report

Tentang Kami

Misi BANTERAS

BANTERAS | Biro Aduan dan Bantesan Ceti Haram — adalah unit di bawah Panji Malaysia yang berkhidmat sebagai platform hadapan komuniti untuk melaporkan ceti haram, memantau kes, dan menyokong mangsa di seluruh 13 negeri Malaysia.

Banteras Ceti Haram

Aduan

Platform penerimaan & pengurusan aduan awam

Siasat

Pemantauan dan siasatan kes secara aktif

Banteras

Operasi lapangan bersama PDRM & pihak berkuasa

Lindung

Sokongan mangsa dan pendidikan awam

Kecemasan Polis / Talian Darurat

999 / PDRM: 03-2266 2222

BANTERAS WhatsApp Hotline

+60 16-558 8300